Privacy is important to eHealthCare Systems, Inc. ("eHealthCare or eHCS"). eHealthCare's corporate policy is to protect the privacy and confidentiality of our customers and those individuals whose health care information may be identified within the transaction data services supplied by eHealthCare to our customers. This Privacy Statement describes what information eHealthCare collects and how that information is protected and used.
eHealthCare operates under the following set of privacy policies
- The only information eHealthCare/eHCS obtains about an individual visitor to our Web Site ("Website") is information supplied voluntarily by that visitor.
- Information supplied by a visitor that could be used to identify or contact that visitor, such as name, e-mail address or other similar information ("Personal Information"), will not be disclosed to anyone unless the visitor indicates that eHealthCare/eHCS may do so.
- eHealthCare/eHCS may share statistical information about its visitors as a group, such as usage habits, demographics and similar information that cannot be used to identify or contact visitors ("Aggregate Information"), with any partner of eHealthCare/eHCS. However, eHealthCare/eHCS will not share Personal Information about a visitor at any time without the visitor's permission.
- Personal Information about an individual contained within Internet/Web transactions, reports and other summaries derived from Internet/Web transactions, or within administrative information necessary to conduct Internet/Web transactions, that can be used to identify or contact that individual will be protected by eHealthCare/eHCS as "Individually Identifiable Health Information" in accordance with the requirements and definitions of the Health Insurance Portability and Accountability Act (HIPAA) of 1996 (Public Law 104-191) and any implementing regulations.
Information Gathering and Distribution Practices
The following section describes our information gathering and distribution practices for this Website.
Disclosure of Personal Information
- Except as set forth herein, eHealthCare/eHCS will not disclose to unaffiliated companies any Personal Information about our visitors and customers. Any Personal Information provided to entities affiliated with eHealthCare/eHCS will be treated in accordance with the terms of this Privacy Policy.
- Except as set forth herein, eHealthCare/eHCS will not disclose to unaffiliated companies any Personal Information contained within payment processing or Internet/Web transactions. Any Personal Information provided to entities affiliated with eHealthCare/eHCS will be treated in accordance with the terms of this Privacy Policy.
- eHealthCare/eHCS will consider, and may release, Personal Information to third parties to comply with law or to protect the rights, property or safety of eHealthCare/eHCS and our customers.
Requesting Company or Product Information
Visitors to the eHealthCare/eHCS Website may request company or product information, as well as request us to contact them to set up a demonstration.
The following voluntary information is collected from the visitor: First name, last name, company name, e-mail address, address, city, state, zipcode, phone number, and the purpose for our contacting the visitor.
Since the eHealthCare/eHCS Website requires all customers to log in using their assigned Logon ID and password, which allows the customer access to its specific database stored on our Server, new customers are required to provide eHealthCare/eHCS with the following information before an account will be activated for their organization.
This information will be used to contact the new customer for initial datbase setup, accounting billing and collections, financial or industry correspondence, ongoing database maintenance, and customer services or technical customer services.
- Account Billing Information: First name, last name, middle initial, group name, address-1, address-2, city, state, and zip code.
- Credit Card Billing Information: Credit card number, CW number, expiration date, specifically month and year, name on the credit card, type of credit card, credit card billing address-1, address-2, city, state, and zip code.
- Account Contact Information: Office phone number, fax phone number, and backline/private phone number, and e-mail address.
eHealthCare/eHCS does not collect IP addresses from visitor or customer computers.
Cookies
A "cookie" is a text file that is placed in the browser files of your computer by Websites. Cookies are pieces of information that a Website transfers to an individual's hard disk for record keeping purposes.
- eHealthCare/eHCS does not use cookies to authorize your use of our Website; we use session cookies only.
Third-Party Sponsors and Advertisers
eHealthCare/eHCS, at this time, does not allow sponsors or advertisers presence on our Website.
Internet/Web Transactions
- We will obtain your explicit permission to transfer this data to the third party to facilitate this transaction as part of the transaction processing service agreement you voluntarily enter into with eHealthCare/eHCS.
- eHealthCare/eHCS Website may store this information to verify the transaction for customer service and accounting reasons and may use this information to help facility your business transactions on the eHealthCare/eHCS Website. eHealthCare/eHCS may also share this information with other third parties on an aggregate basis, but not in any manner that would permit the third party to identify or contact individual users of our eHealthCare/eHCS Website.
Outside Services Partners
- eHealthCare/eHCS may from time to time with other companies to provide specific Internet/Web services to our customers.
- It may be necessary to share your Personal Information with these partners or affiliates in order to provide specific services to you.
- Currently, eHealthCare/eHCS is a trading partner with WebMD/Envoy/NEIC insurance claims clearinghouse for the purposes of facilitating Internet/Web transaction services.
In order to provide visitors with greater value and to service our customers, eHealthCare/eHCS may provide links to various third-party Web sites and other e-health services. However, even if a third-party affiliation exists between eHealthCare/eHCS and that destination site:
EHEALTHCARE/EHCS EXERCISES NO AUTHORITY OVER LINKED SITES AND SERVICES EACH OF WHICH MAY OR MAYNOT MAINTAIN INDEPENDENT PRIVACY AND DATA COLLECTION POLICIES AND PROCEDURES. EHEALTHCARE/EHCS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR THESE INDEPENDENT METHODS OR ACTIONS OR LACK THEREOF AND IS NOT RESPONSIBLE FOR THE INDEPENDENT POLICIES OR PROCEDURES OF DESTINATION SITES. SIMILARLY, EHEALTHCARE/EHCS CANNOT TAKE RESPONSIBILITY FOR THE PRIVACY INITIATIVES OR THE CONTENT OF SUCH SITES AND SERVICES. THESE DESTINATION LINKS AND SERVICES ARE PROVIDED ONLY FOR YOUR CONVENIENCE, AND AS SUCH, YOU ACCESS THEM AT YOUR OWN RISK.
However, eHealthCare/eHCS wants to protect the integrity of the eHealthCare/eHCS Website and its destination links, so any comments pertaining to the eHealthCare/eHCS Website or any sites accessed through the eHealthCare/eHCS Website are welcomed.
eHealthCare/eHCS combines industry-standard technical safeguards with employee policies to help prevent the loss, misuse or alteration of Personal Information under our control.
- Only authorized eHealthCare/eHCS Website employees, agents or independent contractors are permitted to access your Personal Information, and all such employees, agents and independent contractors must agree in writing to abide by eHealthCare Systems/eHCS Privacy Policy.
- Those who violate the Privacy Policy are subject to disciplinary action, up to and including termination or cancellation of its Independent Contractors Agreement.
- eHealthCare/eHCS has established strict security measures to safeguard online transactions and data stored on our web servers.
- Personal Information is stored in secured systems and is always encrypted when sent via Internet channels.
Despite these security measures,
EHEALTHCARE/EHCS DOES NOT REPRESENT OR WARRANT THAT PERSONAL INFORMATION WILL BE PROTECTED AGAINST LOSS, MISUSE OR ALTERATION BY THIRD PARTIES.
Please see our Online Service Agreement for other terms and conditions governing your use of the eHealthCare Systems/eHCS Website.
Privacy Policy Changes
eHealthCare Systems/eHCS may change this Privacy Policy at any time by posting revisions to our Website.
- Your use of the Website constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy.
- If you do not agree to the terms of this Privacy Policy or any revised policy, then please exit the Website immediately and contact us via the telephone of your disagreement. At such time, together we will determine whether our mutal business relationship will continue or terminate.
- All decisions with regards to disagreements and resulting continuation or termination of our mutal business relationship must be followed up in writting with 72 hours of a verbal agreement.
Contacting eHealthCare Systems
If you have any questions about this Privacy Policy, the business practices or other procedures of this Website, or your interaction with this Website, contact our administrative department: admin@ehealthcaresystems.net.
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